Spotify investigating CarPlay bug that freezes previous album artwork on screen

Following a recent Spotify app update, CarPlay users are reporting that the app is displaying the previous song’s album artwork instead of the current one.

You can find various reports of this on Reddit, X, Threads, and the Spotify Community. Names of the artists, titles of the songs, and the album artwork don’t match when moving from one song to another. Various replies confirm the same issue: The “Now Playing” view just shows the wrong song… one that’s not actually playing.

Report of the Spotify issue.

General troubleshooting methods such as restarting CarPlay and updating Bluetooth, updating the Spotify app, etc., don’t work. After a restart, some people report seeing a blank CarPlay screen without any of the usual Spotify elements.

Fortunately, Spotify has promptly acknowledged the issue on the community forums. The company states that the relevant team is looking into the issue and that further updates will be shared. You can read the entire statement in the image below.

Spotify official acknowledgement.

Notably, Spotify hasn’t communicated a clear timeline for when the fix would roll out. As it’s an officially confirmed bug on Spotify’s end, there’s not much you can do from your side, because it isn’t a user error. A few people assumed it was an issue with their car’s software, but that’s clearly not the case.

Speculation points toward a recent app update as the culprit behind the glitch. Coincidentally, this is the same build that rolled out Spotify’s controversial new “disco” icon. While that aesthetic shift quickly kicked off a brief “Discomorphism” trend despite mixed reactions, the underlying code seems to have brought along some unwanted baggage for CarPlay users.

Suggestions from SpotifyCare (via X), such as signing back in, restarting, etc., might momentarily solve the problem, but users report that it stops working on its own a few hours later. The issue is reportedly intermittent for some people, and doesn’t happen all the time.

X post.

One Reddit comment offers a solution that could help. Sign out of Spotify, uninstall the app, reinstall the app, and then sign back into your account. Deleting your playlists was also recommended,  but that’s highly inconvenient. For most people, waiting it out until Spotify directly addresses the bug is a better solution.

Potential workaround.

For a few lucky users, clearing the cache seems to have fixed it, though it doesn’t appear to work for everyone. You need to use the Offload feature to remove the app from iOS settings and then reinstall it.

This is a rather buggy week for Spotify. Recently, we reported about the “Something went wrong” error on the Android app. There’s another issue preventing saved tracks from loading on DJ platforms.

We’ll update this article once the issues have been fixed. Meanwhile, you can keep an eye out for new Spotify app versions, which may address the issue.

In other Spotify news, the company has seemingly axed the Viral 50 charts. We covered that here.

Disclaimer: The Featured Image was generated with AI.

The post Spotify investigating CarPlay bug that freezes previous album artwork on screen appeared first on PiunikaWeb.

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